After-sales & Technical Support


AFTER-SALES SERVICE

It's all about you, from the design to the service.


Cherie Tech's after-sales service covers all aspects of the order and continues until the end of the warranty period. For after-sales service beyond the product warranty period, there is no additional charge except the basic cost and possible freight of parts to be mailed.


CHERIE TECH is committed to:

Offer a personalized services

Offer at competitive prices beyond contract

Have spare parts always available in stock

24 hours / 7 days break down service

Permanent free online support

Hotline 24/7 (Mobile/WhatsApp/Skype/WeChat):

+86 15 389 284 256


Our service contracts range from preventative maintenance to all-inclusive support. We offer fair prices, customer loyalty and service with the highest integrity.

You can be assured of the quality of our service. Cherie Tech has a dedicated service department with full time staff both in and out of the office. We focus on providing you with great service before and after your lift is installed.

Service for people oriented, Cherie Tech global service network covers hundreds of countries and regions. All the personnel have passed the company's strict professional qualification, and also have special equipment operation certificate. "Professional, efficient, enthusiastic, responsible" is the characteristic of our after-sales personnel. High quality professional technicians provide the most powerful guarantee for providing excellent after-sales service.

High quality daily maintenance is the guarantee for safety running. To ensure the quality of daily maintenance, our company builds maintenance supervisory institution. According to site checking and user survey, it discovers the problem, adopts an effective way to correct, and supervise the promotion of the quality.

After-sales technical support department analyzes running status of every elevator on regular basis with life operation management system, discovering potential problems, taking measures to guide, follow and solve problems. Technical support is based on research and development of the company, providing efficient and professional technical service for the site and guarantee for the safety running of the equipment.

After-sales service has always been customer-centric; satisfying users' demands for maintenance time, personnel and on-site service. Providing personalized service scheme and professional opinion on using equipment rationally.



Contact Us

Contact: Evan Lee

Phone: +86-15-389-284-256

Tel: +86-(0)29-33-418-740

Add: Building A2, Guorun City, Xixian Avenue, Fengdong New Town, Xi'an, Shaanxi, China

Scan the qr codeClose
the qr code