Policies
Shipping Policy
Every CHÉRIE piece is checked, steamed and packed by hand before it leaves our Hyderabad studio.
Last updated: August 2026
Dispatch time
Orders are processed within 1–2 business days of payment confirmation. Orders placed on Sundays or public holidays are processed the next working day.
Delivery estimates
- Hyderabad & Telangana — 2–3 business days
- Metro cities — 3–5 business days
- Rest of India — 5–7 business days
Timelines are indicative and may vary due to courier delays, weather or regional restrictions.
Shipping charges
Free shipping on all prepaid orders above ₹2,500. A flat charge of ₹99 applies to orders below that value.
Tracking your order
Once dispatched, you'll receive a tracking link by email and WhatsApp. If tracking hasn't updated for 48 hours, message us and we'll follow up with the courier for you.
Delivery attempts & incorrect addresses
Our courier partners attempt delivery up to three times. Please ensure your address and phone number are accurate — orders returned to us because of an incorrect address or repeated unavailability can be reshipped at an additional shipping charge.
International shipping
We currently ship within India only. For international requests, WhatsApp us and we'll arrange a custom quote where possible.
Need help?
Write to us at houseofcherie31@gmail.com or WhatsApp +91 6303 965 064. We reply within 24 hours, Monday to Saturday.




























